Kernutra, we prioritize customer satisfaction and ensure a seamless shopping experience. If you encounter any issues with your order, please refer to our refund and return guidelines:We provide product exchanges only (no cash refunds) in the following cases. Products received in a damaged condition due to transit issues.b. Products that have expired upon delivery. Products that do not match the ones ordered.To request an exchange, you must contact us within 24 hours of delivery by sending an email to info@kernutra.com with clear images of the damaged/expired product.

 

Please include your order number in the email for quick processing.Once we verify the issue, we will exchange the product at no additional cost.All exchanged products must be unused and in their original packaging.For approved exchanges, we will deliver the replacement product within 7 Working Days